Aldi

0844 453 0155

Contact Aldi on 0844 453 0155 to speak to the Aldi customer services team in the UK. Aldi is a chain of discount supermarkets which is popular in Europe. The German brand began in 1946, splitting into 2 groups in 1960 to operate in different countries. Aldi has over 700 stores in the UK and a website and continues to expand. The brand is known for Specialbuys, which are limited edition deals twice a week.

Aldi Contact Numbers

Department
Phone Number
Opening Times
Aldi Customer Services
0844 453 0155
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm
Aldi Store Enquiries
0843 596 3115
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm
Aldi Online
0843 596 3348
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm
Aldi Home Delivery
0843 596 3349
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm
Aldi Returns
0843 596 3350
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm
Aldi Complaints
0844 739 1553
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm

Aldi Customer Services

For general enquiries about Aldi, call the customer support helpline on 0844 453 0155. You can ask about products, from recalls to warranties, or services such as photo printing or recycling electrical waste. For media enquiries, you can also call this number. You may have questions about Aldi operations, especially when there have been stories about Aldi in the press. Call if you need further information about Aldi UK.

Aldi Store Enquiries

To find out where your closest Aldi store is and their opening times, call 0843 596 3115. You can check facilities at the store and enquire about stock or promotions before you visit. If you want to know which Specialbuys are available on a Sunday or Thursday, call ahead. Get more details about an Aldi product if you have seen it advertised or call up to check prices if they seem different on their website and instore.

Aldi Online

Some Aldi products are available exclusively online. Ordering from the Aldi website is also a good way to get Aldi’s deals if you are unable to travel to an Aldi or do not have one in your area. Call 0843 596 3348 if you have concerns about an online order. Please be aware that Aldi is not able to cancel or amend online orders after you place them, and that they only accept Visa or Mastercard as payment for online orders.

Aldi Home Delivery

There are several delivery methods for Aldi online orders depending on how much you spend and how quickly you want to receive the goods. Call Aldi on 0843 596 3349 if there is a problem with your home delivery. This could be a late delivery or missing or damaged products in your order. You can call to track your order if there are delivery delays. Make sure that they can deliver to your postcode before you order.

Aldi Returns

You can return items to Aldi within 60 days of purchase as long as they are in their original condition and you have the receipt. Perishable goods are not refundable unless there is a fault. You can request a refund if any non-perishable product develops a fault during the 30 days after purchase. Call Aldi on 0843 596 3350 to enquire about returns and refunds if you need help with this. You can ask about repairs or replacements.

Aldi Complaints

To make a complaint about Aldi, you can call 0844 739 1553. If you experience a problem in an Aldi store then it is best to report it to a member of staff at the time, or ask to speak to the store manager if an issue is not resolved properly while you are there. Otherwise, you can complain about the Aldi website, an Aldi product, a promotional offer at Aldi, or anything else over the phone. You can refer it to the ADR after that.