Aldi

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0800 042 0800

Contact Aldi on this number to speak to the Aldi customer services team in the UK. Aldi is a chain of discount supermarkets which is popular in Europe. The German brand began in 1946, splitting into 2 groups in 1960 to operate in different countries. Aldi has over 700 stores in the UK and a website and continues to expand. The brand is known for Specialbuys, which are limited edition deals twice a week.

Aldi Contact Numbers

Department
Opening Times
Aldi Customer Services
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm
Aldi Store Enquiries
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm
Aldi Online
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm
Aldi Home Delivery
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm
Aldi Returns
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm
Aldi Complaints
(Mon – Sat) 8am – 8pm
(Sunday) 10am – 4pm

Aldi Customer Services

For general enquiries about Aldi, call the customer support helpline number above. You can ask about products, from recalls to warranties, or services such as photo printing or recycling electrical waste. For media enquiries, you can also call this number. You may have questions about Aldi operations, especially when there have been stories about Aldi in the press. Call if you need further information about Aldi UK.

Aldi Store Enquiries

To find out where your closest Aldi store is and their opening times, call the number. You can check facilities at the store and enquire about stock or promotions before you visit. If you want to know which Specialbuys are available on a Sunday or Thursday, call ahead. Get more details about an Aldi product if you have seen it advertised or call up to check prices if they seem different on their website and instore.

Aldi Online

Some Aldi products are available exclusively online. Ordering from the Aldi website is also a good way to get Aldi’s deals if you are unable to travel to an Aldi or do not have one in your area. Call their number if you have concerns about an online order. Please be aware that Aldi is not able to cancel or amend online orders after you place them, and that they only accept Visa or Mastercard as payment for online orders.

Aldi Home Delivery

There are several delivery methods for Aldi online orders depending on how much you spend and how quickly you want to receive the goods. Call Aldi on this number if there is a problem with your home delivery. This could be a late delivery or missing or damaged products in your order. You can call to track your order if there are delivery delays. Make sure that they can deliver to your postcode before you order.

Aldi Returns

You can return items to Aldi within 60 days of purchase as long as they are in their original condition and you have the receipt. Perishable goods are not refundable unless there is a fault. You can request a refund if any non-perishable product develops a fault during the 30 days after purchase. Call Aldi on the helpline to enquire about returns and refunds if you need help with this. You can ask about repairs or replacements.

Aldi Complaints

To make a complaint about Aldi, you can call the helpline. If you experience a problem in an Aldi store then it is best to report it to a member of staff at the time, or ask to speak to the store manager if an issue is not resolved properly while you are there. Otherwise, you can complain about the Aldi website, an Aldi product, a promotional offer at Aldi, or anything else over the phone. You can refer it to the ADR after that.