Air France

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0207 660 0337

Contact Air France on this number to speak to the customer services team for the French airline. This airline is the flag carrier of France and operates global international flights. Air France originated in 1933 but merged with KLM, a Dutch airline, in 2003. The Air France-KLM Group shares a loyalty programme called Flying Blue and codeshares with other airlines too. It was also a founder of the SkyTeam Alliance.

Air France Contact Numbers

Department
Opening Times
Air France Customer Services
(Mon – Fri) 8am – 8pm
(Sat) 9am – 5.30pm
Air France Flights
(Mon – Fri) 8am – 8pm
(Sat) 9am – 5.30pm
Air France Baggage
(Mon – Fri) 8am – 8pm
(Sat) 9am – 5.30pm
Air France Refunds
(Mon – Fri) 8am – 8pm
(Sat) 9am – 5.30pm
Air France Flying Blue
(Mon – Fri) 8am – 8pm
(Sat) 9am – 5.30pm
Air France Complaints
(Mon – Fri) 8am – 8pm
(Sat) 9am – 5.30pm

Air France Customer Services

Contact Air France customer services by calling this number if you require assistance over the phone. If you have a general enquiry about Air France, you can direct it to the customer services team and they will be able to find the answer for you. It should be possible to make flight bookings over the phone as well if you’re happy to provide your payment details like this. You can also check flight timings and ticket prices.

Air France Flights

If you have booked a flight with Air France, you can call the number for guidance on anything to do with the flight. This includes enquiries regarding anything from the check-in process to business class tickets, or plane facilities to seating assignments. Find out how to access your boarding pass ahead of your trip to the airport, or contact them to find out what is happening with flights if there are delays or cancellations.

Air France Baggage

It is important to ensure that your baggage meets the size and weight requirements for Air France flights if you are travelling carry-on only. If you intend to check luggage into the hold, you should check the prices and dimensions in advance to avoid the shock of expensive fees at the airport check-in desk. Call this number to discuss baggage regulations. If your luggage goes missing, report it at the airport to make a claim.

Air France Refunds

When Air France flights are delayed for a certain length of time or cancelled altogether, the airline owes you certain replacements or compensations for the service that you booked. Call the helpline if you are having no look with recovering a refund for a flight that Air France owes you. If you only require a partial refund or you want to claim a refund for an unused ticket, you should contact the customer support team.

Air France Flying Blue

Frequent flyers with a Flying Blue membership can call the number if they have any problems with the loyalty scheme. This includes the redemption of your points for rewards or the collection of points. Allow time for your balance to update after completing bookings before contacting Air France about missing points. You can call to enquire about Flying Blue promotional offers or donating your points to others.

Air France Complaints

You should always raise a complaint at the time, such as at the airport or with the aeroplane staff, if you are experiencing an issue. This means that they will be more likely to resolve the issue quickly for you. If the problem is more complicated or you are not happy with the way that Air France staff handled an issue, then call the helpline to make a complaint. They might ask you to submit a formal written complaint.