Aer Lingus

0844 248 2553

Aer Lingus Helpline
Aer Lingus Helpline

Aer Lingus is an Irish airline. If you need assistance with a flight or another Aer Lingus service, call the Aer Lingus helpline on 0844 248 2553.

Why would I need to contact the Aer Lingus helpline?

  • To book a flight.
  • To change an aspect of your booking.
  • For more information about an Aer Lingus route.
  • To cancel a booking or request a refund for a delayed/cancelled flight.
  • To make a complaint about an Aer Lingus flight, service or employee.

Other Aer Lingus Contact Numbers

Department Contact Number
Customer Services 0844 248 2553
Head Office 0844 248 2553
Flight tracker 0844 248 2553

Aer Lingus Helpline Opening Hours

Days Opening Hours
Monday- Friday 22 hours (closed 6am-8am)
Saturday 21 hours (closed 6am-9am)
Sunday 21 hours (closed 6am-9am)

Aer Lingus Head Office Address

Department Address
Head Office Head Office Building, DUBLIN AIRPORT, DUBLIN

How to cancel Aer Lingus booking?
Are Aer Lingus part of the Oneworld Alliance
How to contact Aer Lingus via email?
Who is the CEO of Aer Lingus?

Aer Lingus Flights

Aer Lingus is an Irish airline operating flights around Europe and North America. For instance, from Manchester Airport you can fly to Boston, New York, LA and Orlando via a short stopover in Dublin. The great thing about stopping over in Dublin is that you can pre-clear the US immigration which will, in turn, save you time when you land in the USA. You can also pre-clear immigration at Shannon airport. Aside from North America, Aer Lingus flies to 190 destinations around the world such as Newquay, Hamburg, Paris, Amsterdam, Lisbon, Warsaw, Prague, Budapest, Malaga, Gran Canaria, Verona and Lanzarote. Aer Lingus flies from a range of regional airports including Bristol, Leeds Bradford, Birmingham, Manchester and Edinburgh.

Aer Lingus Baggage Allowance

It’s important to know your baggage allowance before you fly. For cabin baggage, the maximum weight is 10kg and the maximum size is 55cm H (21.5″) x 40cm W (15.5″) x 24cm D (9.5″). For checked baggage within Europe, there are four options: small, medium, large and XL. Small bags weigh up to 15kg, medium weighs up to 20kg, large weighs up to 25kg and with XL you can check in two bags with a combined total weight of 40kg. Outside Europe, you can bring one bag weighing up to 23kg free of charge.

Aer Lingus Holidays

Aer Lingus holidays lets you book flights, hotels and add-ons like car hire all in one place for a simple and convenient booking. You could go on a city break to Prague or Budapest, explore New York City or even somewhere close to home like Glasgow. You could chase the winter sun in Lanzarote and Gran Canaria, or live la dolce vita in Verona and Milan. You will be able to book your flights, hotels and car hire directly with Aer Lingus and you will make a great saving.

Aer Lingus Business Class

If you enjoy a comfortable seat, luxury dining and a great level of service, you can opt for the Aer Lingus business class. You’ll get a comfortable seat which transfers into a fully lie-flat bed, a storage unit for all the things you want to keep close to you during your flight, a traditional Irish dining experience, meals served on Wedgewood China, the option to pre-dine in JFK, complimentary wifi, a fully comprehensive entertainment system with a touchscreen and access to an airport lounge to relax in before you fly.

Aer Lingus Gold Circle

Aer Lingus Flights
Aer Lingus Flights

The Gold Circle club is Aer Lingus’ frequent flyer programme which awards travellers for their loyalty. The name has recently changed to Aer Club and with the rebrand comes a lot of great new benefits. Each time you fly with Aer Lingus as a member of the programme you will collect Avios points- Avios points can be spent at a great range of partner companies including travel, leisure and retail. It’s a tiered programme so the more points you earn, the further up the tiers you will move and the more rewards you’ll get, such as upgrades.

Aer Lingus App

The Aer Lingus app is designed for your convenience and to save you time when you travel. You will be able to search for the latest deals, save your payment information and add a mobile boarding pass. The app is available from the Apple App Store and the Google Play store for Android phones. You can use the app to check the status of your flight which is ideal if you are on the move.

Questions people are asking about Aer Lingus

How to cancel Aer Lingus booking?

If you have a saver or low-fare booking, they are non-refundable. The only exception to this rule is flights to/from the USA which can be cancelled within 24 hours. You’ll also need to pay a 20 Euro refund administration charge. If you have an advantage/flex fare, you can cancel anytime prior to the flight’s departure. In the event of a bereavement, you can cancel and get a full refund on the provision of a death certificate, providing that the deceased is an immediate relative such as a spouse, child, parent or sibling.

Are Aer Lingus part of OneWorld alliance?

At the moment, Aer Lingus are not part of the OneWorld alliance. However, it is expected that the airline will join the alliance at some point in 2017.

How to contact Aer Lingus by email?

There is no listed email address for Aer Lingus customer service, but if you do wish to contact them via email, you can do so by filling in the contact form on the ‘contact us’ page on the website.

Who is CEO of Aer Lingus?

The current CEO of Aer Lingus is Stephen Kavanagh, he has been in the position since the 1st of March 2015.

About Aer Lingus

Aer Lingus was founded in 1936 under the title Irish Sea Airways. The name Aer Lingus comes from Aer Loingeas, which means air fleet. The first route was from Dublin to Bristol.

Today, the airline has four major bases in Dublin, Belfast, Cork and Shannon. It is now a subsidiary of the International Airlines Group who owns British Airways, Vueling and Iberia.

For more about Aer Lingus, call the Aer Lingus helpline number on this page.