Aer Lingus

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00 353 1 886 8505

Aer Lingus is an Irish airline. If you need assistance with a flight or another Aer Lingus service, call the Aer Lingus helpline.

Aer Lingus Contact Numbers

Department Opening Hours
Head Office Monday-Friday
22 hours
(closed 6am-8am)
Saturday-Sunday
21 hours
(closed 6am-9am)
Customer Services Monday-Friday
22 hours
(closed 6am-8am)
Saturday-Sunday
21 hours
(closed 6am-9am)
Flights/Holidays Monday-Friday
22 hours
(closed 6am-8am)
Saturday-Sunday
21 hours
(closed 6am-9am)
Other Services Monday-Friday
22 hours
(closed 6am-8am)
Saturday-Sunday
21 hours
(closed 6am-9am)
Baggage Allowance Monday-Friday
22 hours
(closed 6am-8am)
Saturday-Sunday
21 hours
(closed 6am-9am)

Head Office

Aer Lingus was founded in 1936 under the title Irish Sea Airways. The name Aer Lingus comes from Aer Loingeas, which means air fleet. The first route was from Dublin to Bristol. Today, the airline has four major bases in Dublin, Belfast, Cork and Shannon. It is now a subsidiary of the International Airlines Group who owns British Airways, Vueling and Iberia. For more about Aer Lingus, call the Aer Lingus head office helpline number.

Customer Services

You can call the customer services helpline to book a flight, to change an aspect of your booking, for more information about an Aer Lingus route, to cancel a booking or request a refund for a delayed/cancelled flight or to make a complaint about an Aer Lingus flight, service or employee. For any of these things please call the number. Regarding cancellations, if you have a saver or low-fare booking, they are non-refundable. The only exception to this rule is flights to/from the USA which can be cancelled within 24 hours. You’ll also need to pay a 20 Euro refund administration charge. If you have an advantage/Flex fare, you can cancel anytime prior to the flight’s departure. In the event of a bereavement, you can cancel and get a full refund on the provision of a death certificate, providing that the deceased is an immediate relative such as a spouse, child, parent or sibling. For cancellations, you can call the helpline.

Aer Lingus Flights/Holidays

Aer Lingus is an Irish airline operating flights around Europe and North America. For instance, from Manchester Airport you can fly to Boston, New York, LA and Orlando via a short stopover in Dublin. The great thing about stopping over in Dublin is that you can pre-clear the US immigration which will, in turn, save you time when you land in the USA. You can also pre-clear immigration at Shannon airport. Aside from North America, Aer Lingus flies to 190 destinations around the world such as Newquay, Hamburg, Paris, Amsterdam, Lisbon, Warsaw, Prague, Budapest, Malaga, Gran Canaria, Verona and Lanzarote. Aer Lingus flies from a range of regional airports including Bristol, Leeds Bradford, Birmingham, Manchester and Edinburgh. To book a flight or for information about a flight please call the number.

Aer Lingus holidays lets you book flights, hotels and add-ons like car hire all in one place for a simple and convenient booking. You could go on a city break to Prague or Budapest, explore New York City or even somewhere close to home like Glasgow. You could chase the winter sun in Lanzarote and Gran Canaria, or live la dolce vita in Verona and Milan. You will be able to book your flights, hotels and car hire directly with Aer Lingus and you will make a great saving. To book a holiday or to find out more please call the helpline.

Other Services

If you enjoy a comfortable seat, luxury dining and a great level of service, you can opt for the Aer Lingus business class. You’ll get a comfortable seat which transfers into a fully lie-flat bed, a storage unit for all the things you want to keep close to you during your flight, a traditional Irish dining experience, meals served on Wedgewood China, the option to pre-dine in JFK, complimentary wifi, a fully comprehensive entertainment system with a touchscreen and access to an airport lounge to relax in before you fly. To upgrade to business class call the helpline.

The Gold Circle Club is Aer Lingus’ frequent flyer programme which awards travellers for their loyalty. The name has recently changed to Aer Club and with the rebrand comes a lot of great new benefits. Each time you fly with Aer Lingus as a member of the programme you will collect Avios points- Avios points can be spent at a great range of partner companies including travel, leisure and retail. It’s a tiered programme so the more points you earn, the further up the tiers you will move and the more rewards you’ll get, such as upgrades. For more information or to join the gold circle club please call the number.

The Aer Lingus app is designed for your convenience and to save you time when you travel. You will be able to search for the latest deals, save your payment information and add a mobile boarding pass. The app is available from the Apple App Store and the Google Play store for Android phones. You can use the app to check the status of your flight which is ideal if you are on the move. If you’re experiencing problems with the app please call and explain the issue you’re having.

 

Baggage Allowance

It’s important to know your baggage allowance before you fly. For cabin baggage, the maximum weight is 10kg and the maximum size is 55cm H (21.5″) x 40cm W (15.5″) x 24cm D (9.5″). For checked baggage within Europe, there are four options: small, medium, large and XL. Small bags weighing up to 15kg, medium weighs up to 20kg, large weighs up to 25kg and with XL you can check in two bags with a combined total weight of 40kg. Outside Europe, you can bring one bag weighing up to 23kg free of charge. To ask any questions about baggage allowance please call their helpline.

Aer Lingus Head Office Address

Department Address
Head Office Head Office Building, DUBLIN AIRPORT, DUBLIN