Addison Lee

0843 557 3826

Contact Addison Lee by calling 0843 557 3826 for assistance with their services. Addison Lee is a private car hire and courier company which offers its services in 80 countries around the world. Originating in London in 1975, Addison Lee is now a globally trusted business-class car service for millions of people in the UK and beyond. As a private taxi company, it serves 10 million customers per year in London alone.

Addison Lee Contact Numbers

Department
Phone Number
Opening Times
Addison Lee Customer Support
0843 557 3826
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Addison Lee Accounts
0843 557 5163
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Addison Lee Rewards
0843 557 3826
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Addison Lee Business
0843 557 5163
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Addison Lee Drivers
0843 557 3826
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Addison Lee Complaints
0843 557 5163
(Mon – Fri) 24/7
(Sat – Sun) 24/7

Addison Lee Customer Support

Call Addison Lee customer services on 0843 557 3826 to book a taxi ride or enquire about any of the other services. You can book a journey up to 3 months in advance or for pick-up as soon as possible. Call them to get a quote for a car journey or a courier service before making a booking. You can call to learn more about the range of services, from the types of vehicle and their luggage facilities to the types of courier delivery.

Addison Lee Accounts

If you use Addison Lee services frequently, then you can apply for a Priority Account. This account is for individuals to get discounts on their bookings for personal use. This includes 20% off airport transfers and 10% off executive and courier bookings. You can also get £10 off your first personal account booking when you set up the Addison Lee mobile app. Call 0843 557 5163 for assistance with your Addison Lee account.

Addison Lee Rewards Club

There is a loyalty programme for Addison Lee customers called Clublee. The scheme allows users to collect points on bookings and unlock rewards. There are four tiers which require a certain number of bookings in a year to access their levels and redeem their exclusive discounts. Call 0843 557 3826 if you need help with your Clublee account, for example, if there is an issue with your tier or points balance or redeeming offers.

Addison Lee Business

Mass bookings or frequent bookings for business purposes will receive better service by setting up their own Business Account with Addison Lee. They have a 10-minute guarantee for pick-ups when you book with a Business Account. Call 0843 557 5163 to discuss executive travel with Addison Lee. Business users should have a Manager Portal with an account manager to handle reservations and payments for them.

Addison Lee Drivers

Any private hire car company requires drivers for their cars, and Addison Lee is no exception. They are always looking to hire more drivers, including courier drivers with bikes or delivery vans. Addison Lee rents out cars to drivers for a fee and maintains them. Drivers don’t have to pay the rental fee when they meet their weekly targets. Call 0843 557 3826 to learn how to become a driver or to get help if you are one.

Addison Lee Complaints

Complain to Addison Lee by calling 0843 557 5163 if you are not happy with their service. Complaints about Addison Lee may include late drivers, rude drivers, the wrong vehicles, promotions not working, and charging extra fees. You can challenge it if Addison Lee wrongly adds a fee for parking, lateness, or cancellation. If there is a problem with a courier service, do not sign for damaged parcels and complain.