Action Fraud

The contact number for Action Fraud is available directly from their website at no or lower cost

0844 257 4211

Call connection service, Calls cost 7p per minute plus your standard network charge.

Please ensure you have the bill payers permission before contacting a company on our website.

This website provides hard to find phone numbers as a call connection service, and is not associated with the company.

Contact Action Fraud on this number to report fraudulent activities, whether you are a witness or the victim. Beneath the City of London Police, Action Fraud works alongside the National Fraud Intelligence Bureau. These departments are funded by the Home Office. Action Fraud does not possess investigative power. It collects reports about fraud and passes them on to the NFIB if there is serious criminal activity.

Action Fraud Contact Numbers

Department
Opening Times
Action Fraud Customer Support
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Action Fraud Reports
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Action Fraud Online
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Fraud Prevention
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Action Fraud Complaints
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Action Fraud Media
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed

Action Fraud Customer Support

If you suspect criminal fraud or have been the victim of it, report this to Action Fraud on the helpline. If there has been a valid case of criminal activity, then Action Fraud will pass the report to the police so they can investigate and pursue legal proceedings. You can also call Action Fraud if you simply require further information on what the organisation does, what constitutes illegal activity, and how they can help you.

Action Fraud Reports

If your money or identity has been stolen or misused, this is likely to be a crime. Even if you do not become the victim of fraud, you should report attempted fraud such as phishing scams. You can report such things online without having to call. If you do prefer to call, then dial the number to report a scam or incident of fraud. Action Fraud doesn’t deal with every type of fraud, so they can direct you to specialist agencies.

Action Fraud Online

Call the number for assistance if there is a problem with the Action Fraud website. You must register to create an account on the site if you need to save a report to come back to it later, to update it, or to track its progress. Should you have any problems with submitting an online report or checking your account, then contact Action Fraud to resolve this. You may have issues following an upgrade to their reporting system.

Fraud Prevention

Learning how to recognise fraud and protect yourself against it can save you a lot of trouble, and help you to help others as well. Call 0844 257 4214 if you need fraud prevention advice to be able to identify fraud and avoid it. If you have already been a victim of fraud or you are vulnerable to fraud, there are support organisations that they could put you in touch with. They can also direct you to free computer services.

Action Fraud Complaints

To make a formal complaint about Action Fraud, call the helpline. You can request that they provide an explanation or an apology if something has gone wrong with their procedures, but remember that they do not investigate fraud cases themselves. However, Action Fraud is responsible for the conduct of its staff or its website functionality. To escalate your complaint, ask for a Professional Standards Directorate review.

Action Fraud Media

The City of London Police has an Action Fraud media team to handle press enquiries relating to their work. Call the number during business hours only to make media enquiries if you are a member of the press or pursuing any other journalistic endeavour. If you are a member of the public then you shouldn’t call this team to report fraud. You can call them to request statistics or discuss their media awareness campaigns.