Action Fraud

0844 257 4211

Contact Action Fraud on 0844 257 4211 to report fraudulent activities, whether you are a witness or the victim. Beneath the City of London Police, Action Fraud works alongside the National Fraud Intelligence Bureau. These departments are funded by the Home Office. Action Fraud does not possess investigative power. It collects reports about fraud and passes them on to the NFIB if there is serious criminal activity.

Action Fraud Contact Numbers

Department
Phone Number
Opening Times
Action Fraud Customer Support
0844 257 4211
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Action Fraud Reports
0844 257 4212
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Action Fraud Online
0844 257 4213
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Fraud Prevention
0844 257 4214
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Action Fraud Complaints
0844 257 4215
(Mon – Fri) 8am – 8pm
(Sat – Sun) Closed
Action Fraud Media
0844 257 4216
(Mon – Fri) 9am – 5pm
(Sat – Sun) Closed

Action Fraud Customer Support

If you suspect criminal fraud or have been the victim of it, report this to Action Fraud on 0844 257 4211. If there has been a valid case of criminal activity, then Action Fraud will pass the report to the police so they can investigate and pursue legal proceedings. You can also call Action Fraud if you simply require further information on what the organisation does, what constitutes illegal activity, and how they can help you.

Action Fraud Reports

If your money or identity has been stolen or misused, this is likely to be a crime. Even if you do not become the victim of fraud, you should report attempted fraud such as phishing scams. You can report such things online without having to call. If you do prefer to call, then dial 0844 257 4212 to report a scam or incident of fraud. Action Fraud doesn’t deal with every type of fraud, so they can direct you to specialist agencies.

Action Fraud Online

Call 0844 257 4213 for assistance if there is a problem with the Action Fraud website. You must register to create an account on the site if you need to save a report to come back to it later, to update it, or to track its progress. Should you have any problems with submitting an online report or checking your account, then contact Action Fraud to resolve this. You may have issues following an upgrade to their reporting system.

Fraud Prevention

Learning how to recognise fraud and protect yourself against it can save you a lot of trouble, and help you to help others as well. Call 0844 257 4214 if you need fraud prevention advice to be able to identify fraud and avoid it. If you have already been a victim of fraud or you are vulnerable to fraud, there are support organisations that they could put you in touch with. They can also direct you to free computer services.

Action Fraud Complaints

To make a formal complaint about Action Fraud, call 0844 257 4215. You can request that they provide an explanation or an apology if something has gone wrong with their procedures, but remember that they do not investigate fraud cases themselves. However, Action Fraud is responsible for the conduct of its staff or its website functionality. To escalate your complaint, ask for a Professional Standards Directorate review.

Action Fraud Media

The City of London Police has an Action Fraud media team to handle press enquiries relating to their work. Call 0844 257 4216 during business hours only to make media enquiries if you are a member of the press or pursuing any other journalistic endeavour. If you are a member of the public then you shouldn’t call this team to report fraud. You can call them to request statistics or discuss their media awareness campaigns.