Acer

The contact number for Acer is available directly from their website at no or lower cost

0371 760 1005

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Acer is a Taiwanese technology manufacturer which operates worldwide. If you need assistance with an Acer product or service, contact Acer’s UK customer helpline on this number.

About Acer

Founded in Taiwan in 1976 and originally known as Multitech International, Acer was renamed in 1987. Technology and devices such as PCs, laptops, tablets, phones, projectors, and servers are all available to buy from Acer and through retail partners like Currys, PC World, and Argos.

One of the world’s top 5 PC companies, Acer recently celebrated its 40th anniversary in 2016. Researching, designing, and marketing innovative hardware and software services are all part of the company’s stated mission.

Acer’s 7000+ employees throughout 160 countries dedicate themselves to opening up new possibilities for the ways people use technology, both as individuals and in business.

Acer Contact Numbers

Find the contact number you need to use to get in touch with Acer by phone.

Department
Opening Times
Customer Services
(Mon – Fri) 9am – 6pm
(Closed Sat – Sun)
Head Office
(Mon – Fri) 9am – 6pm
(Closed Sat – Sun)
Technical Support
(Mon – Fri) 9am – 6pm
(Closed Sat – Sun) 
Complaints
(Mon – Fri) 9am – 6pm
(Closed Sat – Sun)
Repairs
(Mon – Fri) 9am – 6pm
(Closed Sat – Sun)
Shareholders
(Mon – Fri) 9am – 6pm
(Closed Sat – Sun) 

Customer Services

The first port of call when you have a question or a problem is the retail customer services team. Contact Acer’s customer service helpline and they will be able to provide further information and direct you to the specific people who can help if needed.

For stock locator or product specification enquiries, please make sure you know the product name if not the product number to give to the Acer customer services team member so they can help you!

Head Office

Go direct to the top of the UK branch of Acer and call the Head Office in London. Escalate any complaints you might feel aren’t being taken seriously, or make business-related enquiries. Even if you just want to make sure your feedback is being heard by the people with the power to make changes, you can call this number.

Technical Support

Call for more technical issues to get professional advice on how to fix your problem. Whether your device keeps overheating or programs aren’t running properly, if you have any kind of malfunction you can receive technical support from Acer at this number.

They can walk you through downloads and installations or advise you on the best software for your device and personal needs.  Before you call this number please make sure you know your Acer product SNID number! It’s best to have your device to hand when you make the call.

Complaints

Sometimes things do go wrong, so if you have a complaint then dial the number to make your feelings known. Acer is all about bringing people and technology together, so they will do their best to resolve your issue as quickly as possible and to your satisfaction this time.

You might also want to make Acer aware of a frequent problem with one of their services, or make a complaint regarding a previous Acer alert or recall.

Repairs

Got a problem with your Acer technology that unfortunately isn’t a quick fix? Then you’ll need to call and organize a repair. The technicians can repair existing issues and upgrade outdated software for you. Fees will depend on the extent of the repairs and the particular parts needed.

If you are contacting Acer for an update on a current repair, please make sure that you can provide the Case ID number you were given when you booked the repair.

Shareholders

Whether you are interested in becoming an Acer shareholder or if you have already invested, call to make enquiries about shares. You can also call this number if you have any questions or suggestions about Acer’s corporate sustainability.

Other Ways to Contact Acer

For real-time updates from Acer, follow the company’s official Twitter account. To contact the Acer customer services team within the UK, try tweeting @AcerUK_Official. Reach out to Acer on the company’s Facebook page. Or see if a fellow Acer customer has answers for you in the online community.

Assuming that you have the time to wait for a response via e-mail, fill out an online form with your query or issue. If you prefer to write a letter, direct it to Acer’s UK Head Office. Write directly to the UK Repair Centre if you have an issue concerning a device repair.

Department
Address
Acer UK Ltd Head Office
Acer UK Ltd
Heathrow Boulevard III
282 Bath Road
West Drayton
Greater London
UB7 0DQ
UK Repair Centre
UK Repair Centre
Infoteam International Services Ltd
Unit 1
Epic Park
Halesfield 6
Telford
TF7 4BF